Emily is currently the UK Head of Change and Problem Management for Global Infrastructure Services in CGI. Working within the Service Operations tower, Emily is responsible for two key departments delivering ITIL services to a multitude of clients.
In 2013 the Problem Management team were finalists in the ITSMf Service Management Team of the Year award. In 2014 both Problem and Change Management teams were part of the wider Shared Service Centre nominated for the NOA Shared Service Centre award, which they later won in 2015.
Emily has a keen interest in growing the representation of women in the technology sector. Emily was responsible for CGI’s support of the Engineering Education Scheme Wales (EESW) sixth form project which encourages students to get involved in STEM subjects. She has also had involvement in the excellent Chwarae Teg organisation and the related WAVE programme.